Via your iPhone settings: Settings → Apple ID → Subscriptions → Klar im Kopf → Cancel Subscription. Your subscription will remain active until the end of the paid period.
Not by us. Nothing is stored on our servers – your messages are discarded after processing, and we have no access to conversation histories. Your conversation is kept on your device so Claro can pick up where you left off. You can delete it at any time using the bin icon in the chat.
In the chat section, tap "Restore Premium". If the problem persists, please contact us by email with your Apple ID, and we'll help you right away.
No. Klar im Kopf is not a medical device and does not replace professional treatment. If you have OCD (Obsessive-Compulsive Disorder), we recommend seeing a specialist as well.
Free: Full access to the training section (ERP, mindfulness, CBT), 10 chat messages with Claro per day.
Premium (monthly subscription): All Free features plus unlimited messages with Claro. The price in your local currency is shown in the App Store before you buy.
Klar im Kopf is currently available as an iOS app on the Apple App Store (iPhone, iPad). An Android version is planned.
United Kingdom: Samaritans – 116 123 (free, 24/7)
United States: 988 Suicide & Crisis Lifeline – 988 (free, 24/7)